Karen Fredricks

Karen Fredricks is the CRM Consultant, author, and LinkedIn Learning instructor behind Tech Benders, a CRM consulting practice based in Mount Laurel, New Jersey. The company's core work is CRM implementation and migration: moving client data into Zoho One or Zoho CRM from Act!, Salesforce, HubSpot, SugarCRM, Outlook, or spreadsheets, plus Act! database repair and password recovery for businesses still on that platform.

Tech Benders has been a Zoho Advanced Partner for 8 years and states it has converted over 400 databases. Karen has also authored 14 books on CRM and database topics.

The stated engagement process is a free assessment consultation, followed by data migration and configuration, then team training with ongoing support. No specific industry vertical is called out; the target client is any business whose data is scattered across spreadsheets and email, or running an outdated or overloaded CRM.

No pricing is published on the site, and the site does not state a company founding year or team size. Three short client testimonials appear on the homepage (first names only, no full case studies or dollar figures). There is no mention of AI-specific capabilities such as AI agents, AI process audits, or custom GPTs; the offering is CRM implementation, migration, and training.