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The Standard

The seven things every consultant in this directory must prove.

Most consulting directories list anyone who pays. We don't. The Process Consultant Standard is the public, named bar that every verified consultant has cleared. Buyers can read it. Consultants commit to it. We reject loudly when applicants don't meet it.

Item 1 of 7

Real operator credibility

Founder has run, scaled, or sold a real business — or has a minimum of five years documenting and improving operations with verifiable client outcomes. No career consultants who have never carried operational responsibility.

How we check it: We read the founder's history, check the public footprint, and ask for specifics on the operating years.

Item 2 of 7

A productised offering

You sell a named, scoped engagement, not undifferentiated hourly consulting. Buyers know what they are buying before the call. We accept DFY, DWY, training, coaching, retainer, and fractional shapes — but the offer must be defined.

How we check it: We look for the named offer on your site and in your application.

Item 3 of 7

Verifiable case studies

Minimum of three published case studies with measurable outcomes — turnover saved, hours freed, sale-readiness reached. At least one client must be reachable for direct reference.

How we check it: We spot-check. Every Verified profile shows which case studies were checked.

Item 4 of 7

Platform fluency

Certified or demonstrably expert in at least one documentation, automation, or AI platform that buyers use day-to-day. The consultant brings real fluency, not a badge collected in a weekend.

How we check it: We sight the certification or evidence of real delivery on the platform.

Item 5 of 7

Three or more years operating

The consultancy has been operating under its current shape for at least three years. New consultants are welcome to apply once they cross this threshold. Maturity is a buyer signal we will not waive.

How we check it: Confirmed against public records and the consultancy's own footprint.

Item 6 of 7

A named, identifiable founder

The consultant's face, name, and biography are public on this directory and on their own site. We do not list anonymous agency frontends or pseudonymous operators.

How we check it: Identity is confirmed during claiming; the profile photo and bio are the public proof.

Item 7 of 7

The signed Standard

Every verified consultant has signed a public commitment to the four operating principles below. The signature — name, date, and Standard version — is part of the listing record.

How we check it: The signature is recorded when it happens; the date is visible on request.

The Signed Commitment

Four operating principles, signed by every verified consultant.

Honest scoping. If a buyer is not a fit, we say so on the first call. We do not stretch a buyer into the wrong package to fill a slot.

Transparent pricing. We do not quote vaguely, change scope mid-engagement, or hide fees.

No hidden subcontracting. If parts of the work go to associates, contractors, or offshore teams, we disclose this before the engagement starts.

A misfit refund clause. If, in the first 30 days, a buyer concludes the engagement was not the right fit, we have a defined exit path that includes a partial refund. Specific terms vary by consultant, but the existence of a path is non-negotiable.

Every check, visible on every profile.

"Vetted" is a claim; checks with dates are facts. Every profile shows exactly which of the nine named checks have passed — an unverified listing shows zero, a claimed listing shows identity and contact, a Verified listing shows all nine, re-verified annually. We never claim at directory level what we can't show on the profile.

How we vet.

Each application is reviewed by hand. We verify case studies, check the platform certifications, look at three years of public footprint, and read the consultant's writing. Applicants who don't meet the bar are declined with the reason recorded — and we publish a quarterly summary of rejection reasons (anonymised) so the bar stays publicly visible.

Note for buyers.

The Standard is the floor, not the ceiling. A consultant meeting all seven is not automatically the right fit for your business — they are simply the kind of consultant worth a discovery call. Browse by industry and outcome to narrow down.

How we update the Standard.

The Standard is versioned and dated. Every revision is logged publicly with the reason. Verified consultants are given 90 days to comply with any new clause — we do not retrofit consultants into a moving bar without warning.

v2.0 · Published July 2026 · Changes from v1.0: added the per-item "How we check it" notes and the nine named profile checks; the seven items and the four-principle commitment are unchanged.

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