Matthew Peng

Business Continuum is a Melbourne-based independent software advisory and implementation firm, founded and led by Matthew Peng as Managing Director. The company positions itself as a Solution Advisor and Product Specialist that customises software to match a client's specific workflows rather than pushing a single platform — working across inventory management (Cin7 Core, Unleashed), CRM and marketing (Method CRM, Engine Room, Podium, Pipedrive), project management (Scoro, Projectworks, WorkGuru, WorkflowMax), accounting (Xero, Xero Practice Manager, SuiteFiles, Airwallex), people/HR tools (Empiraa, PARiM), and automation/reporting (BC Automations, BC Insights, Zapier).

Engagements follow a structured seven-step process: consultation, a process-design workshop, configuration, walkthrough, acceptance testing, migration and training, and go-live support — a clearly defined, project-based delivery model rather than open-ended advisory.

The firm has delivered software advisory services to Australian businesses for 10 years, helping them "do more with less resourcing and double-handling." Matthew brings over 15 years of experience across the software lifecycle, spanning training, sales, product marketing, and support.